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eCommerce Retailer Solution

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ADAPT OR DIE.

The emergence of Amazon as the largest retailer in the world has established not only set a new standard of service level and convenience expectations from customers, but also established a bar of excellence that all retailers must strive to achieve if they are to remain viable in today’s market.  

The reality for retailers working to carve out their share of the eCommerce market is that they must effectively TRANSFORM their business model and effectively manage their orders, suppliers, invoicing, inventory representations, shipping costs, and their consumer’s experience to protect and build their brand.

Connecting the eCommerce Retailer Experience to the Impact of Implementing OPAL

 

THE IMPACT ON YOUR BRAND

  •  Your branding and reputation are tied to your supplier’s performance 
  • You need your suppliers to meet your branding requirements
  • You are dependent upon suppliers for accurate real-time inventory information 
  • Suppliers often find themselves in an oversold or undersold position on your platform
  • Suppliers must be able to deliver on a high volume of orders
  • Suppliers must meet shortened delivery deadlines for you to be competitive
  • You are dependent upon your suppliers to provide real-time tracking numbers and notification
  • The number and size of suppliers you work with is growing exponentially
  • Many suppliers are not ready for the changes you are asking of them
  • Many suppliers cannot easily integrate with your internal systems

 

 

THE OPAL APPROACH TO eCOMMERCE RETAILING

Make Suppliers Better Business Partners by providing them:

  • 24 x 7 no-touch, intelligent order processing
  • Drop-ship orders processed in less than 8 seconds
  • Real time connection to their retail sales channels with all EDI or API documents transmitted in real-time per compliance requirements
  • Compliant with retail sales channel system integration
  • Zero-data transmission charges 
  • Orders are prioritized, routed and tracked 
  • Shipped packages are tracked
  • Real-time inventory is fed to retail sales channel
  • Product pricing is managed
  • Price validation is managed
  • Inventory representation is proactively managed to avoid overselling, underselling and chargebacks
  • Supplier warehouse management has real time visibility decision support tools
  • Efficient and accurate receiving
  • Picker and packer productivity is measured 
  • Warehouse utilization is measured
  • Bin locations are optimized
  • Bin quantities are optimized
  • Pre-packing is optimized 
  • Brown boxes are optimized 
  • Shipping costs are optimized 
  • Pick routing is optimized 
  • Shipping docs are created 
  • Packaging is auto calculated 
  • Palletization is auto calculated

THE IMPACT ON ACCOUNTING

The increased invoicing that suppliers must perform causes accuracy and reconciliation issues.

THE OPAL APPROACH ON ACCOUNTING

  • Supplier auto invoicing to retail sales channel
  • Supplier auto creation of invoice in their accounting system

THE IMPACT ON ORDER PROCESSING

  • You have exponential growth in the number orders that must be managed
  • You need to have efficient and accurate order splitting to multiple suppliers

THE OPAL APPROACH ON ORDER PROCESSING

24 x 7 no-touch, intelligent order processing and splitting between suppliers

"Until you value yourself, you won't value your time. Until you value your time, you will not do anything with it."

– M. Scott Peck, American Psychologist

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