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All companies large or small that are selling products on-line or for warehouse fulfillment to big box retailers like Walmart, Sears, Kohls, Home Depot, etc. or through e-tailers like Wayfair, Overstock, Hayneedle, etc. need EDI (Electronic Data Interchange). It’s a hassle, forcing many suppliers to employ individual(s) just to coordinate it and keep it accurate.

Plus, you get to pay for the EDI documents needed. It’s certainly not a big deal when you are shipping bulk orders, but when you’re drop shipping small quantities that’s a very different story.  EDI service companies LOVE IT when that happens.  It’s true! Drop shipping means hundreds of more orders, hundreds of more EDI documents to process, HUGE COSTS to you and HUGE REVENUE for them.

Then, of course, there’s the added cost and problem of effectively managing all of those additional orders.  To do that you need to have staff to manage a lot of moving parts from order retrieval to acknowledgement, shipping labels, packing slips, ASNs, shipment tracking, invoicing and inventory reporting – not to mention all of the exceptions that can occur with possible, subsequent charge backs.

All of these things combined really hurt your business’ profitability.

OPAL removes these business issues.  It is an intelligent, self-driving drop ship and large order fulfillment software solution that plugs into your existing software investments and truly automates the entire order process, working 24 hours a day, 7 days a week.  

OPAL touchlessly automates receiving orders from retailers and e-tailers, manages all EDI transactions, processes and invoices orders through your ERP and accounting system, and creates packing slips and custom branded 3rd party shipping labels per any retailer’s or e-tailer’s requirements.  Once shipped, it sends back tracking information and invoices to the retailer or e-tailer, as well as tracking packages and sending inventory updates.

Not only that, OPAL takes advantage of the direct EDI links now provided by retailers and e-tailers enabling a supplier to process a drop ship order with $0 cost for EDI documents – or an LTL, Full Truck Load or Container order for that matter.  OPAL downloads POs (Document 850) from retailers and e-tailers, sends back Acknowledgements (Document 997), ASNs (Document 856), Invoices (Document 810) and Product Inventory (Document 846) with no EDI charges and is 100% compliant with each retailer. 

So, if you employed OPAL, eliminating the cost for things like EDI document charges, EDI management and troubleshooting labor, order processing labor, reduced order exceptions to less than 5% of your order volume, and accomplished it with a total cost of CENTS rather than DOLLARS, wouldn’t that be worth checking into? Schedule a 15 minute demonstration to see the possibilities.