Every business must deliver product on time at the lowest possible cost and remain profitable. However, to do that you need to manage a lot of moving parts from manufacturing, to warehousing, to order processing and shipping – not to mention all of the exceptions that occur and possible, subsequent charge backs. Plus, you get to pay for all of the EDI documents needed. At an average of $4.00 per order that’s incredibly expensive all by itself.
All of these things combined really hurt your business’ profitability.
Many e-commerce businesses tackle this challenge by chaining multiple software systems together, like an E-Commerce Site, an ERP System, a 3rd Party Shipping System, and an EDI Translation / Transmission solution. The only issue is that this still requires some degree of human intervention, the parts don’t always work well together and, consequently, they don’t provide the significant cost and error reduction that’s needed for optimum profitability.
Now imagine if you could process a drop ship order in 8 seconds or less? By this, I mean can you receive orders from your customer retailers and e-tailers, manage all of their EDI transactions, process and invoice orders through your ERP and accounting system, create packing slips and custom branded 3rd party shipping labels and get them to the warehouse for pick, pack and ship – 24 hours per day, seven days per week – even when there’s no one in the office?
Oh, and what about EDI? How about handling all of that WITHOUT ANY EDI DOCUMENT COST from an EDI Service Provider?
IN LESS THAN 8 SECONDS, OPAL automates receiving orders from retailers and e-tailers, manages all EDI transactions, processes and invoices orders through your ERP and accounting system, and creates packing slips and custom branded 3rd party shipping labels per any retailer’s or e-tailer’s requirements. Once shipped, it sends back tracking information and invoices to the retailer or e-tailer, as well as tracking packages and sending inventory updates.
Additionally, OPAL takes advantage of the direct EDI links provided by retailers and e-tailers enabling you to process an order with $0 cost for EDI documents. OPAL downloads POs (Document 850) from retailers and e-tailers, sends back Acknowledgements (Document 997), ASNs (Document 856), Invoices (Document 810) and Product Inventory (Document 846) with no EDI charges and is 100% compliant with each retailer.
The first big part of successfully achieving profitability focuses on a dramatic reduction in order processing time, order processing cost and order errors. The second big part is eliminating the cost of EDI in working with your trading partners. OPAL does just that for you.