Are you a manufacturer / supplier, drop shipping 50 or more orders per day directly to consumers? Is each order costing you more than 72 cents including EDI and labor cost? Do you use EDI vendors for data transmission? Is your order processing capacity limited by your number of staff and the hours in a day? Do you need to add more staff? Are manual touches required to process those drop ship orders?
We all know that drop shipping is challenging. It dramatically increases not only the volume of orders to be processed, but also the speed in which they need to be processed. The additional cost of processing drop ship orders cuts deeply into profits and revenue is lost to limited order processing capacity. And, if you are selling to multiple e-commerce platforms, incorrect inventory presentation can lead to under or over selling of product.
If you are like most manufacturers / suppliers, all of this leads to:
• Lower profitability per SKU,
• Increased chargebacks,
• A negative scorecard,
• Increases in customer complaints,
• Increases in the number of delayed shipments,
• Increases in the number of cancelled orders,
• Difficult inventory tracking and accuracy,
• And, increases in your processing cost per order.
In 2014, Primetime Petz, a manufacturer / supplier for the pet industry, was frustrated with drop ship order processing: it was taking too long, they were re-keying data, preparing a manual shipping label, downloading the packing slip, manually updating inventory and so on. Through this pain, OPAL was created as a drop ship platform providing the highest efficiency and lowest cost for suppliers when working with their retail and e-tail customers.
It is the first smart platform that has expanded order processing automation beyond any existing order processing capabilities in the industry. While the most common companies in this market are EDI providers, they simply cannot adapt to the OPAL model because it is detrimental to their revenue stream.
In short, OPAL makes drop shipping viable, manageable and profitable for manufacturers / suppliers, it eliminates the need for dedicated order processing staff, eliminates EDI data transmission cost, makes order processing capacity unlimited and works for you 24×365.