Running a business in an era of labor shortages where employees are willing to quit instead of giving up working from home is challenging.  

Employees have grown to appreciate the many perks and flexibility that come with remote work – no commute, reduced Covid exposure, accessibility to family or pets, and reductions in cost of child care and gas bills. According to Bloomberg, a recent survey showed that 49% of people polled would consider quitting if their employers were not flexible about remote work.  That puts a lot of pressure on employers to remain competitive, especially during a time with labor shortages.

As a small business, you may relate to the 77% of professionals who believe they’re equally if not more effective when remote, and that 86% of employers plan to continue remote work in some form or fashion after the pandemic ends. 

A Hybrid Work Environment Approach

The eCommerce business model is unique and has a somewhat hybrid approach already. In this Covid- era, most eCommerce businesses have had to work on balancing incredible growth with scaling back employees in the office or warehouse to minimize exposure and risk of them getting sick.

Some employees can work from home for the majority of the process, whether its accounting or marketing with website updates, or sales positions.  This comes with the added benefit of limiting exposure to Covid for your teams and possibly still abiding by state mandates where there’s staff limitations in offices – also possible with this next wave of pandemic shutdowns.  

However, when it comes time to pick, pack and ship – a team member will need to be present in your warehouse or facility.  How you choose to structure it will hopefully help you to keep your team safe with reduced exposure and provide some level of flexibility so that you can retain your top talent.

A Comprehensive Software Approach in a Hybrid Work Environment

A critical component to success with balancing the hybrid approach, with some remote and others present in the office or warehouse, is a comprehensive software solution that optimizes processes and syncs everything efficiently – reducing the friction, complexity and errors that occur because not everyone is working in close proximity to one another.

Self-Driving Automation
One, self-driving, automated software solution for your EDI, order management, warehouse management and shipping processes allows your employees to be synced, efficient and working together, even when they’re apart.  It also reduces costs by consolidating multiple software packages into one, as well as driving labor costs down to fulfill growing order volumes immediately without ever again having to hire and train new staff.

Pick, Pack & Ship
Pick, pack and ship still requires someone to be present in the warehouse.  However, optimized pick, pack and shipping processes increases warehouse productivity, enabling you to increase the number of shipments per day and meet those ever shorter delivery deadlines that your retailers are asking of you.  

Strengthening Relationships

One self-driving automated software solution also proves to your retailers that your eCommerce business is accurate and efficient so they come to view you are a trusted supplier on their platform.  

As retailers continue to pursue new avenues of reaching consumers online, automation allows your business to grow with them and be ready to go for various opportunities like live branding that require automatically updated and accurate inventory levels, as well as consistent shipping on time to customers. 

Simplify with OPAL’s 4-in-1 Software Solution
EDI | Order Management | Warehouse Management | Shipping

OPAL is the innovative solution to simplify your small to mid-sized to enterprise business fulfillment needs in today’s rapidly transforming retail world. 

With OPAL, automating your order processing will allow you to not only reach additional customers to sell more product, but prosper well through this labor shortage.

To learn more about how OPAL can help your business simplify your order processing, click here!

Click here to book your customized demo today.  We are here to support you through this time of change and are here to help you innovate and thrive!