Over the past year, new industries have taken off as the pandemic forced families and friends to shift from congregating inside their beautifully curated homes to the outside, where the open wind and six feet of space could help keep others safe. 

With the outdoor furniture market on the steady rise and estimated to grow more than 4.27 billion over the coming years, eCommerce businesses like this OPAL user required a new level of organization and streamlining of processes like never before to keep up with the ever-increasing demand.

Is your business ready if your industry segment is next to take off?

Meet a Supplier of Outdoor Furniture and OPAL Fanatic

Prior to Opal, his team was experiencing significant bottlenecks related to processing orders for large retail partners. Prior to OPAL, they were required to manually process each order in the extranet and print out labels separately. In addition, they did not have a good way to get accurate inventory information to their retail partners – such as on hand quantities, allocated quantities and group item (sets) sub-components.  

Why Was Opal a Good Fit for You?

OPAL is extremely flexible, so we were able to make changes to meet the specific needs of our business – both from an order processing perspective and from an inventory reporting perspective.

What Results Have You Achieved with OPAL?

We have been able to dramatically cut down the amount of time it takes to process each order for retail partners. Before, we were processing individual orders on the retailer’s extranet, and now we are clicking a single button to batch all orders together and print all labels at the same time. 

This has allowed us to increase our number of orders processed daily by three fold….all while keeping the same staff that we had prior to OPAL. In addition, we are now reporting much more accurate inventory values due to the fact that we have customized our inventory feed being sent out, which takes into account allocations and raw materials inventory.

What Would You Say to Someone Who is Considering OPAL?

I would highly recommend OPAL. I would tell the person to make sure that they have a clear understanding of how their entire business process works and where the bottlenecks and issues are. 

From there, you can focus the attention of OPAL on those key areas and automate where necessary in order to provide a clear ROI.

Increase Daily Shipments & Strengthen Relationships with Your Sales Channels

OPAL simplifies processes so that your business can optimize on time delivery to consumers, while managing compliant retailer transactions, real-time inventory and shipping documents. Simplifying with one software solution and automating drives labor costs down and increases capacity to fulfill new orders immediately, without the hassle of hiring and training new staff.

Simplify with OPAL’s 4-in-1 Software Solution
EDI | Order Management | Warehouse Management | Shipping

OPAL is the innovative solution to simplify your small to mid-sized to enterprise business fulfillment needs in today’s rapidly transforming retail world. 

With OPAL, your order processing will allow you to not only reach additional customers to sell more product, but you will build trust and prove dependability with your many sales channels.

To learn more about how OPAL can help your business simplify your order processing, click here!

Click here to book your customized demo today.  We are here to support you through this time of change and are here to help you innovate and thrive!