In the fast-paced world we live in, consumers expect to place an order and receive their correct package within two-shipping days. This allows very little room for errors and requires eCommerce businesses to have everything in order to quickly and accurately fulfill orders.
Order management supports all stages in the sales process and encompasses everything from creation to delivery. The order management software selected for an eCommerce business is critical because it provides a single, centralized system for managing orders from multiple sales channels. It also further simplifies the buying process for customers, enabling staff to manage orders, inventory and fulfillment from one easy spot.
According to Retail Dive, more than half of retailers are still using pen-and-paper manual processes at some point in their logistics processes, as well as 42% of retailers admitting that their current OMS in place needs improvement.
No matter how few or many orders you fulfill each month, order management software is a critical piece to the success of your business.
Top Benefits to Implementing an OMS:
Low Inventory Costs: Understanding how to simplify processes with automation and controlling inventory management is key. It also provides data and insights into product information – what is selling well, what is sitting on the shelves, what needs to be reordered immediately? Monitoring stock levels and sales data for each item improves efficiency and allows your team to make informed decisions while adding new items to inventory.
Reduce errors when your team picks, packs and ships: Automation allows for your team to concentrate on fulfillment, instead of manually pulling orders and going through each of the lengthy processes before ever touching the product to pack. With OPAL, order accuracy improves up to 99%, because automation removes the room for error when manually managed.
Accurate inventory management across all sales channels: Integrating into all sales channels simplifies processes and automates workflow processes, drastically reducing errors that occur with manual systems and making your eCommerce business reliable in the eyes of the sales channels.
Streamline warehouse operations: Real-time transmission of shipping info and tracking via EDI or API, with auto-creation of invoices in your accounting system is drastically simplified through automation. Optimizing and managing processes in real time provide data to analyze and constantly adjust to increase efficiency. Your OMS will also allow your team to ship additional orders per day without having to hire additional people.
EDI | Order Management | Warehouse Management | Shipping
OPAL is the innovative solution to simplify your small to mid-sized to enterprise business fulfillment needs in today’s rapidly transforming retail world.
Order management is challenging with so many processing bottlenecks, but OPAL processes without manual intervention required. It works 24/7 and reduces human error and easily scales to whatever capacity is needed without the need of hiring additional staff – even during peak seasons like now.
To learn more about how OPAL has partnered with many to scale their business to new levels of success, click here.
As your business looks to improve its processes, click here to learn more about how OPAL can streamline your business to efficiently maneuver this season.
Click here to book your customized demo today. We are here to support you through this time of change and are here to help you innovate and thrive!