Life With and Without Autonomous Order Processing
First thing in the morning:
Hello, my name is Joe. I am an order processing expert
Hello, my name is Tracy. OPAL is my order processing expert
Joe: I’m logging into the portals for all my retailers and downloading the orders
Tracy: OPAL works 24×7 so all my orders are already downloaded
Joe: I’m acknowledging orders on the retailers’ portals
Tracy: OPAL already sent the acknowledgments for me
Joe: I’m downloading the Packing Slips for my orders
Tracy: OPAL already created the Packing Slips for me
Joe: I’m logging into QuickBooks and checking the inventory of each item
Tracy: OPAL already has the item inventory from QuickBooks
Joe: I’m creating the Sales Order for each order in QuickBooks
Tracy: Sales Orders were already created in QuickBooks by OPAL
Joe: I’m Logging into FedEx/UPS/USPS and entering the Ship to Address and creating Shipping Labels
Tracy: OPAL has already created the Shipping Labels for me
Joe: I’m creating a Pick List
Tracy: OPAL already created the Pick List for me, too
Joe: I’m printing and creating a package for the pickers – the Packing Slip, Shipping Labels and Pick List
Tracy: Already sorted, sent to the warehouse and ready for picking
Later that afternoon, once the orders are shipped:
Joe: I’m logging into the Retailer’s Portal and updating the tracking number
Tracy: OPAL has already done that
Joe: I’m logging into QuickBooks and converting the Sales order into an Invoice
Tracy: OPAL automatically converted the Sales Order into an Invoice in QuickBooks
Joe: I’m logging into the Retailer’s Portal and sending the invoice
Tracy: OPAL has already done that
Joe: I’m downloading inventory from QuickBooks
Tracy: OPAL already retrieved the inventory from QuickBooks
Joe: I’m creating an inventory file in a different format for each retailer
Tracy: OPAL has already done that for me
Joe: I’m logging into the Retailer’s Portal and sending the inventory feed file
Tracy: OPAL already sent it – Wow! That was easy
To learn more about OPAL, please contact us.