Life With and Without Autonomous Order Processing

First thing in the morning: 

Hello, my name is Joe. I am an order processing expert

Hello, my name is Tracy. OPAL is my order processing expert

 

Joe: I’m logging into the portals for all my retailers and downloading the orders

Tracy:  OPAL works 24×7 so all my orders are already downloaded

 

Joe: I’m acknowledging orders on the retailers’ portals

Tracy:  OPAL already sent the acknowledgments for me

 

Joe: I’m downloading the Packing Slips for my orders

Tracy:  OPAL already created the Packing Slips for me

 

Joe: I’m logging into QuickBooks and checking the inventory of each item

Tracy:  OPAL already has the item inventory from QuickBooks

 

Joe: I’m creating the Sales Order for each order in QuickBooks

Tracy:  Sales Orders were already created in QuickBooks by OPAL

 

Joe: I’m Logging into FedEx/UPS/USPS and entering the Ship to Address and creating Shipping Labels

Tracy:  OPAL has already created the Shipping Labels for me

 

Joe: I’m creating a Pick List

Tracy:  OPAL already created the Pick List for me, too

 

Joe: I’m printing and creating a package for the pickers – the Packing Slip, Shipping Labels and Pick List

Tracy:  Already sorted, sent to the warehouse and ready for picking

 

Later that afternoon, once the orders are shipped:

 

Joe: I’m logging into the Retailer’s Portal and updating the tracking number

Tracy:  OPAL has already done that

 

Joe: I’m logging into QuickBooks and converting the Sales order into an Invoice

Tracy:  OPAL automatically converted the Sales Order into an Invoice in QuickBooks

 

Joe: I’m logging into the Retailer’s Portal and sending the invoice

Tracy:  OPAL has already done that

 

Joe: I’m downloading inventory from QuickBooks

Tracy:  OPAL already retrieved the inventory from QuickBooks

 

Joe: I’m creating an inventory file in a different format for each retailer

Tracy:  OPAL has already done that for me

 

Joe: I’m logging into the Retailer’s Portal and sending the inventory feed file

Tracy:  OPAL already sent it – Wow! That was easy

 

To learn more about OPAL, please contact us.